Delivery Information


Please be aware that there may be delivery delays at this time due to COVID19. 


Dispatch Information


Our gifts are all hand packed by a small team and are posted within 1-2 working days of your order date. (Monday-Friday)


UK Postage Information


Your order will be dispatched from our nest within 1-2 days working days– once it is in the delivery network it will usually arrive within the below timescales:


Royal Mail 48 Tracked- Delivery guidelines are 2-3 working days from the date of dispatch.


Royal Mail 24 Tracked- This service usually delivers within 1-2 working days after the date of dispatch



Our UK delivery options are:


Royal Mail Tacked 48 Delivery (2-3 working days) £4.50

Royal Mail Tracked 24 Delivery (1-2 working days) £5.95

Free Delivery to UK postcodes on all orders over £50


Our postal partners are Royal Mail however we do on occasion use an alternative courier- If you would like to check which courier service your parcel will be arriving with please get in touch at thenest@wherebluebirdsfly.co.uk


International Postage


We are only posting our gifts the UK at this time.


Following Brexit we have unfortunately made the difficult decision to suspend EU postage including the Republic of Ireland, this is due import VAT being charged to the recipient of the parcel upon it’s arrival in the destination country.


Tracking your Delivery


When your postage is booked, we will ask the delivery company to send you an email to the email address you provided with a tracking number and link. If you haven’t received this within 12 hours of your email from us advising that your order has been completed- please get in touch at thenest@wherebluebirdsfly.co.uk and we can request this for you.


Missing/Delayed Parcels


If you have not received your order after 15 working days (Monday – Friday) from the date of your ‘order completed’ email, please get in touch at thenest@wherebluebirdsfly.co.uk and we will investigate and resolve this for you.

×
×

Basket