Customer Reviews

We’d love to hear from you 💬

If you’ve sent one of our gift boxes, we’d be so grateful if you could leave us a review on Trustpilot using the link above.

Below, you can read some lovely feedback from our previous customers – and if you’d like to add your own review here too, you can do that by clicking here.

Thank you so much for your support – it truly means the world to us 💙

4.9
4.9 out of 5 stars (based on 1,014 reviews)
Excellent96%
Very good3%
Average1%
Poor0%
Terrible0%

No Title

July 17, 2025

Easy to use website, with fast delivery at a great price. There is a good choice of gifts with some lovely extra touches liked dried flowers or confetti to dress up the parcels . A great alternative to sending flowers.

Sara

Easy website to put together a gift box

July 15, 2025

Easy website to put together a gift box with gifts you can choose to suit the person you are gifting to

Lynn

What a gem of a business

July 11, 2025

What a gem of a business to stumble across! I was on the look out for a gift to send to a friend and by chance I found ‘Where Bluebirds Fly’. With the customisable options and vast array of books and accessories to choose from, I could really put together such a personal, thoughtful gift. The packaging was beautiful, and my friend was absolutely over the moon! Amazing value for money and free, fast delivery too. I can’t recommend them enough!

Sarah

Response from Where Bluebirds Fly | Build A Gift Box

Thank you so much for your kind words — what a lovely review! We’re so glad you came across us and could put together something so personal for your friend. It means a lot to hear they loved it (and the packaging too!). Thanks for choosing us and for taking the time to share — it really made our day. 💙

No Title

July 2, 2025

The gift boxes from this company are wonderful! I have sent two packages now and both have been received really well. Delivered on time and well-presented packaging . I also think the price is extremely reasonable when considering the quality of the items and similar letterbox style deliveries, which I don’t think are nearly as good. The only thing I would like added is a way to filter for items in the build your own package category, such as books, snacks…etc. to avoid having to scroll through pages. But would definitely purchase again 🙂

Amy

Response from Where Bluebirds Fly | Build A Gift Box

Thank you so much for your lovely review, Amy! It’s really great to hear that both of your gift boxes were well received – and we really appreciate your kind words about the quality and value too.

That’s such a helpful suggestion about adding filters to the letterbox gift box builder. Because of the way it’s set up, it’s a bit trickier than our regular gift box builder, but we’ll definitely have a proper look into whether we can make it happen – leave it with us!

In the meantime, we’ve just added a little search feature which might help if you already have something in mind, like chocolate or puzzle books. Hopefully that makes things a bit easier while we explore filter options 🙂

Thanks again for taking the time to leave feedback – and for choosing us again!

Lots of lovely things to choose from.

June 25, 2025

Lots of lovely things to choose from.

It is packaged so nicely, that it really feels like a special treat for the receiver.

I have sent two of these gifts now and each one has been so well received.

Amy

Response from Where Bluebirds Fly | Build A Gift Box

Hi Amy,

Thank you so much for taking the time to leave a review! I’m really glad to hear you were happy with the gifts and that both were so well received 💙

— Where Bluebirds Fly

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If you have sent or received a gift from Where Bluebirds Fly your feedback would mean the world to us.

Please fill out the form below or send an email across to hello@wherebluebirdsfly.co.uk