Customer Reviews

We’d love to hear from you 💬

If you’ve sent one of our gift boxes, we’d be so grateful if you could leave us a review on Trustpilot using the link above.

Below, you can read some lovely feedback from our previous customers – and if you’d like to add your own review here too, you can do that by clicking here.

Thank you so much for your support – it truly means the world to us 💙

4.9
4.9 out of 5 stars (based on 1,014 reviews)
Excellent96%
Very good3%
Average1%
Poor0%
Terrible0%

Easy and great product

November 8, 2025

Easy and great product

Carol

Lovely idea. perfect little gifts. Delivered on time

November 8, 2025

Lovely idea. perfect little gifts. Delivered on time

Sherrie

My mum was so pleased with her surprise

November 6, 2025

My mum was so pleased with her surprise

I live in Australia so was wonderful to chose something so personal xx well done would definitely use again

Alison

I wrote a card to go with my gift but it was not enclosed so i am very disappointed

November 5, 2025

I wrote a card to go with my gift but it was not enclosed so i am very disappointed

Alice

Response from Where Bluebirds Fly | Build A Gift Box

Hi Alice, We’re so sorry to hear you were disappointed. We’ve checked your order and it looks like the ‘no gift message’ option was selected when building your gift box, which means a card and message wouldn’t have been included or come through to us with the order information. If a message was added earlier, it would only be removed if the ‘no gift message’ box was selected afterwards — it’s an easy thing to miss when editing your gift. We apologise again for any disappointment and hope the person you sent it to still enjoyed your gift. We’ll also take another look at how that step appears on screen to help avoid any confusion in future. Thanks for sharing your feedback.

Wonderful experience!

November 4, 2025

Wonderful experience!

I ordered a custom gift box for an ill loved one. I am overseas and wished I could be there with them, so the ability to be able to hand pick items gives such a personal touch to the gift and the recipient was thrilled! Fantastic options to choose from. I will definitely be using this company again to send gifts to my family and friends!

Sophie

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If you have sent or received a gift from Where Bluebirds Fly your feedback would mean the world to us.

Please fill out the form below or send an email across to hello@wherebluebirdsfly.co.uk